La Presse Affaires marchés mondiaux announced on December 6 that the global industry recovery is underway. While this is welcome news, an important downside risk is the issue concerning China’s place on the international markets.
It seems that China has its sights on value added industries that Western nations are relying on to set themselves apart, i.e. alternative energies, biotechnologies, information technologies and greener cars.
How should Quebec exporters react? Our World Café held in September asked this very question to ten Laval exporters. Here are some of their suggestions:
- Look for new non-BRIC markets;
- Target specific niches that remain untapped by multinationals;
- Find a local partner that knows the culture and has access to a good network;
- Consider outsourcing certain activities;
- Remain competitive through strict logistics planning and cost control;
- Invest to increase sales capacity;
- Improve customer service and maintain geographic proximity;
- Offer creative programs to attract and keep customers;
- Focus on taking a partnership approach with customers in order to win their loyalty.
I think the key to success is partnership and complementarity. It’s important to focus on what sets you apart and strive to be the best in this area.
It may be easier said than done, but there’s really no other way. Companies that want to survive and prosper have to constantly reinvent themselves.
Véronique Proulx